Comprehensive product workshops for WSiP
WSiP (pl -Wydawnictwo Szkolne i Pedagogiczne) is an iconic Polish educational publishing house founded in 1945 in Warsaw. As an experienced publisher, WSiP has printed millions of textbooks for general and vocational schools and is one of Poland’s most recognizable educational publishers. As part of our cooperation, we conducted a comprehensive product workshop for the client, and then, based on the conclusions gathered, we began creating a dedicated system.
Map key processes in the application and build new solution tailored to user’s needs
The client wanted to create a new system based on an existing tool that was not efficient enough and, with increased traffic at the end of grading periods, was not fulfilling its function. With the working name of Hubspot overlay, the system is used to capture, store and process survey data from teachers collected by education consultants and telecenter staff.
Improvements and development of the new system’s functionality were intended to make users’ work much easier. The goal was to adapt the new version of the application to mobile devices, such as laptops and tablets, making the survey process more pleasant and efficient, and accessing information much more accessible. Also key was the ability to add data to the system on an ongoing basis.
To develop efficient software that fully meets users’ needs, the client must comprehensively analyze the target audience, map the application’s critical processes, and verify the collected material.
How we helped WSiP unlock the potential?
We offered the client to participate in a product workshop that addressed current challenges and problems. The client wanted the opportunity to consult the idea with specialists and take a fresh look at and analyze the collected materials.
At the workshop, we focused on thoroughly understanding his needs, analyzing the application’s performance and gathering information to begin the system development process quickly. During the session, we discussed all aspects of developing and tailoring an application to the target audience using professional techniques.
The workshop allowed employees from different departments to exchange insights and look at the product from a broader perspective. We mapped all the essential processes in the application using the Event Storming method. The process mapping helped us understand which functionalities are crucial and missing and enabled us to identify necessary integrations in the system. After the sessions, we provided a set of materials, including a comprehensive pre-implementation analysis, which allowed the development to start quickly and smoothly.